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The Sycamore Tree
Call Support (262) 673-0161
Email Support [email protected]
Location 310 North Wilson Ave Hartford, WI 53027
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Frequently Asked Questions

Home > Resources > Frequently Asked Questions

Frequently Asked Questions

Posted on February 28, 2019February 28, 2019 by syc1902
0

Frequently Asked Questions for Sycamore Tree

We get asked these questions often and we want to share them with you. If there’s a question here that you have, please contact us and we’ll get it answered for you.

FAQ

Can I get help paying for child care?

Sycamore Tree accepts WI Shares Child Care Subsidy Program for child care payment. WI Shares Child Care Subsidy Program In general, families are eligible for financial assistance if they meet the state’s low income guidelines and need child care to work, look for work, or attend employment training. Your county Department of Social Services determines family eligibility based on income, reasons for needing day care, and your child’s age and individual needs.   Childcare enrollment is based on classroom availability. Click here for more information on the Wisconsin Shares Child Care Subsidy Program     Current tuition rates.

How do I hold my child’s spot for the program?

A holding/registration fee of $75 must be paid to hold your child’s spot in the program and the Pre-Enrollment Application must be filled out and sent to Sycamore Tree. Drop off, mail or email to: 310 N Wilson Ave, Hartford, WI 53027‎

Why do I have to pay the Friday or Monday BEFORE care is provided; shouldn’t you pay for something after you get it, not before?

It is a common practice to pay for things before you use them. We do this with books, groceries, gasoline, and other things. Daycare centers are engaging the professional services of a business, not a babysitter. In this field of work, the incidence of parents who forget or neglect to pay on time is very high. Paying on time and in the manner agreed upon is a real sign of respect for your childcare provider.

How often to the children get to play outside?

Weather permitting – the children go outside daily for walks, to play on the playground, or both! Please dress your child appropriately.

Infants and toddlers: Temperate must be above 20 degrees (with wind chill) and under 90 (including humidity)

Two and a half year olds – 12 year olds: Temperature must be above 0 degrees (with wind chill) and under 90 (with humidity)

How are parents kept informed about their child’s progress?

Daily communication is given on the app Daily Connect with pertinent information from the day. Communication may include: activities and projects, your child’s mood, what they ate, how they slept, pictures, and things needed to bring to daycare. Verbal communication with parents on a daily basis at drop off and pick up times. Sycamore Tree does two evaluations per year (or more if requested by parents) and offers a parent conference each time. Portfolios are an on-going process completed by the classroom teachers. Parents are welcome to schedule a teacher meeting any time they want to speak about their child, or any issue in their child’s classroom.

Can Sycamore Tree administer medication to my child?

Yes. Sycamore Tree staff can administer medication as long as the parent fills out a state form to authorize the medication being administered (found in the office or your child’s classroom). The medicine cannot be expired and must have the correct label and the dosage given cannot exceed what is printed on the label. We may require a copy of the prescription or a doctor’s note.

Do parents have to volunteer their time at the center?

No, but they may visit their child’s classroom at any time. We have an open-door policy for parents. We also always appreciate volunteers for chaperoning field trips, helping with classroom activities, and assisting with fundraising efforts.

Are there any discounts or vacation days that can be used?

There is a sibling discount if both children are under four. Discounts are based off of 4-Day or 5-Day enrollment.

Each child (infants through fours) receive vacation/sick “Vouchers’’ that may be used for tuition reimbursement; terms and conditions upon enrollment.

School-Age children receive one “free” vacation week in the summer that may be used only in a week increment; notified to the office at the start of the summer program.
  • About Us
    • Staff
  • Child Care Programs
    • Infant & Toddler Program
    • Preschool Program
    • 4K Program
      • 2025-2026 4K Program
    • School Age Program
    • School Age Summer Program
    • What To Bring From Home
  • Resources
    • 2025 Calendar
    • Enrollment
      • Download Forms
    • Daily Connect
    • Food and Nutrition
    • Breastfeeding Support
    • Virtual Tour
    • Frequently Asked Questions
  • News
    • 2025 Calendar
  • Contact Us
  • Career Opportunities

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